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Return & Refund Policy

  • Due to hygiene and safety reasons, perfumes cannot be returned once opened or used.
  • If the product arrives damaged or leaked, customers must contact us within 48 hours of delivery with photos/videos.
  • Replacement requests are subject to verification.
  • No cancellations once the order has been shipped.

  • Eligible for replacement/refund if:

    • Wrong product received
    • Product damaged during shipping
    • Product leaked during transit
    • Product missing from order